Bingham’s Bowling Supply Offers a No Hassle Exchange Policy. All We ask is that the Item is not Damaged or the Item Used. We ask that You inform of Us about Exchanging an Item within (7) Business Days from the Receipt of You Receiving Your Order. We reserve the right to inspect the Item to be Exchanged before an New Item will be Shipped to You. We will not accept Exchanges after (30) days from the day the item or items were purchased.